Warranty policy applies to all products manufactured by Nam Sung Aluminum Co., Ltd.
I. Warranty conditions
Products provided by Nam Sung Aluminum Co., Ltd. have clear invoices and documents.
The product has the correct stamp with the Nam Sung Aluminum brand, intact, not modified, erased information.
Returns and exchanges for damage caused by manufacturing defects.
II. Conditions of disclaimer of warranty
Products under one of the following conditions will be refused warranty, exchange.
The product does not have stamps, ex-warehousing notes, invoices and documents of origin.
Products damaged by natural disasters: Fire, flood, lightning, etc.
Customers cause defects such as: deformation, warping, scratches, ...
The product is not installed according to the specifications and installation drawings of the company.
Product has expired warranty.
III. Warranty period
Depending on the different products, we will apply warranties on some of our products from 1 to 5 years according to manufacturing standards and construction standards.